Terms of Service
Effective Date: December 17, 2025
Welcome to Platinum Home Services (“we,” “our,” or “us”). By accessing our website or
requesting services, you agree to the following Terms of Service. If you do not agree,
please do not use our website or services.
Services
Platinum Home Services provides residential and commercial plumbing, heating, and air
conditioning services, including emergency services available 24 hours a day,
7 days a week, 365 days a year. All services are subject to availability and scheduling.
Estimates & Pricing
Any estimates provided are based on the information available at the time of inspection
or request. Final pricing may change if additional work, parts, or labor are required.
We will communicate any changes before proceeding whenever possible.
Payments
Payment is due upon completion of services unless otherwise agreed upon in writing.
We reserve the right to withhold services or scheduling for unpaid balances.
100% Satisfaction Guarantee
We proudly offer a 100% satisfaction guarantee. If you are not satisfied
with the service provided, please contact us promptly so we can address and resolve your
concerns.
Appointments & Access
Customers are responsible for providing reasonable access to the service location.
Missed or cancelled appointments without adequate notice may be subject to fees.
Website Use
Our website is intended for informational and communication purposes only. You agree not
to misuse the website, attempt unauthorized access, or use the site for unlawful purposes.
Limitation of Liability
To the fullest extent permitted by law, Platinum Home Services shall not be liable for
any indirect, incidental, or consequential damages arising from the use of our website
or services. This limitation does not apply where prohibited by law.
Third-Party Links
Our website may contain links to third-party websites for convenience. We are not
responsible for the content, policies, or practices of these third-party sites.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Updates will be posted
on this page with a revised effective date.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws
of the state in which Platinum Home Services operates, without regard to conflict of law
principles.
Contact Information
If you have any questions about these Terms of Service, please contact us through our
website at
platinumontime.com.




