Privacy Policy
Effective Date: December 17, 2025
Platinum Home Services (“we,” “our,” or “us”) values your privacy and is committed to protecting
the personal information you share with us through our website and services.
Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Service address
- Details related to plumbing, heating, or AC service requests
This information is collected when you submit a contact form, request service, call, email,
or otherwise communicate with us.
How We Use Your Information
Your information is used solely to:
- Respond to inquiries and service requests
- Schedule and perform services
- Send appointment confirmations, service updates, invoices, and receipts
- Improve our customer service and business operations
Email & Communications
By contacting us or requesting service, you consent to receive transactional and service-related
communications from Platinum Home Services. Promotional or marketing emails, if sent, are only
sent to customers who have opted in and may be opted out of at any time.
Information Sharing
We do not sell, rent, or trade your personal information. Your information may
only be shared with trusted service providers when necessary to operate our business or when
required by law.
Data Security
We take reasonable administrative and technical measures to protect your personal information
from unauthorized access, disclosure, or misuse.
Cookies & Website Analytics
Our website may use basic cookies or analytics tools to improve functionality and understand
website usage. These tools do not collect sensitive personal information.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time
by contacting us.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on
this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please
contact us through our website at
platinumontime.com.
